Integrated Risk Management for Leisure Services provides both students and professionals with a systematic approach to safety. By integrating risk management, accident prevention, and emergency response with information on legal liability, Integrated Risk Management for Leisure Services enables leisure service providers to implement strategies to reduce or eliminate bodily injury, property damage, and financial loss.
Integrated Risk Management for Leisure Services uses a four-phase integrated risk management model. The first three phases focus on negligence, the accident process, and risk management plans to reduce or eliminate injury, damage, or loss. The fourth phase focuses on what to do after an incident occurs to reduce the impact of injury, damage, or loss.
Integrated Risk Management for Leisure Services features several unique aspects for students and professionals in the recreation and park field. It covers safety prevention and accident processes in the recreation and parks field. Then it addresses how to manage the post-incident situation to reduce impacts. Last, the text integrates these two new areas with the traditional areas of legal liability and risk management planning in an effort to provide safer recreation and park programs.
Part I: Principles of Negligence
Chapter 1. Negligence
General Legal Principles
Four Windows of Negligence
Chapter 2. Standard of Care
Recreation Land Use Statutes
Chapter 3. Defenses Against Negligence
Legal Doctrines That Limit Liability
Part II: The Accident Process and Safety Management
Chapter 4. Accident Causation and Safety Management
Historical Overview of Safety Management
Human Error Management
Human Error Model
Highly Reliable Organizations
A Cautionary Note
Chapter 5. Analytical Trees
Event and Causal Factor Analysis
The Four Ts: Terminate, Treat, Transfer, and Tolerate
Chapter 6. Metaphorical and Outdoor Adventure Models
What Are Metaphorical Models?
Early Metaphorical Models
Examining Underlying Factors in Accidents and Accident Models
Metaphorical Accident Models
Negligence and Program Planning Implications
Chapter 7. Programming for Risks
2x2 Risk Matrix: Perceived Versus Actual Risks
Adventure Experience Paradigm
Integrating Underlying Factors and Accident Process
Part III: Risk Management
Chapter 8. Risk Management Plans
Winding River Canoe Rentals Case Study
Risk Management Process
Structure of the Risk Management Plan
Risk Management Process Applied to Winding River Canoe Rentals
Part IV: The Postincident Response
Chapter 9. Emergency Action Plans
Components of an EAP
Writing EAP Statements
Alternative EAP Format
Chapter 10. Managing the Incident
Chapter 11. Crisis Management
The Need for Good Crisis Management
General Rules and Principles for the PIO
Managing the Crisis
Chapter 12. Supporting the Victim and the Family
Importance of Providing Support to Victims and Their Families
Dealing With the Anger of the Victim and the Victim’s Family
Emergency Action Plan
Chapter 13. The Ripple Effect
Impact of the Ripple Effect
Symptoms of Stress and the Ripple Effect
Critical Incident Stress Management
Chapter 14. Conducting an Investigation
Need for Investigation
Internal or External Study
Selecting an Investigator
Robert B. Kauffman, PhD, is a professor and chair of the department of recreation and parks management at Frostburg State University in Frostburg, Maryland.
Kauffman has more than 30 years of experience in the safety field, in particular boating safety. He has worked to bring content areas of the safety field into the mainstream of the recreation and parks field. He has produced award-winning videos and boating safety materials, including Cold, Wet, and Alive (the most widely used boating safety video among boating law educators in the United States), Decide to Return, and Almost a Perfect Day. Kauffman has also served as an expert witness and has used several of those cases as case studies in this book.
In 2010, Kauffman received the Outstanding Faculty Award for Professional Achievement from Frostburg State University. He received the same award for service in 1999. In 2005, he received the Citation Award from the Maryland Recreation and Parks Association for lifetime achievement, the organization’s highest honor. He also received a Telly Award (2009) and three Golden Eagle Awards (2012, 1994, and 1989) from the Council for International Non-theatrical Events (CINE) for his work on the production of boating safety videos.
Kauffman and his wife, Sally, reside in Frostburg, Maryland. In his free time, he enjoys canoeing, rafting, biking, and photography.
Merry L. Moiseichik, ReD, JD, is a professor of recreation and sport management in the department of health, human performance and recreation at the University of Arkansas, Fayetteville. In developing and teaching the risk management course for the program at the University of Arkansas, Moiseichik gained an understanding of the challenges students have in comprehending risk management. This understanding along with her knowledge of law provided important insight into the writing of Integrated Risk Management for Leisure Services.
Moiseichik also works with communities to evaluate risk within all areas of their recreation departments and has served as a consultant to commercial recreation agencies in evaluating risk for insurance company reporting. She is also a National Recreation and Park Association (NRPA) certified playground safety inspector.
A frequent presenter at state, national, and international conferences, Moiseichik has published over 15 journal articles, edited 3 books, and authored 7 book chapters. Moiseichik also serves as a reviewer for the Journal of Legal Aspects of Sport.
In 2006, Moiseichik received an Honor Award from the Sport and Recreation Law Association and a Research Award from the University of Arkansas College of Education and Health Professions. She is a past president and a current member of the Sport and Recreation Law Association.
Moiseichik resides in Fayetteville. In her free time she enjoys camping, canoeing, biking, and playing board games.